Urban Stay for apartment owners

How much of the work do you want us to handle?

We can take over the entire operation of a Zagreb apartment, or only its online sales and channels. In both models, responsibility is clear from the start.

Choose a service

Two models, clear responsibility

Choose based on who will be physically present for the apartment and its guests.

For owners who want one accountable team

Full Management

Urban Stay manages online sales and daily operations for Zagreb apartments. You follow dates, results and deductions.

cleaning after every stay, even one-night stays, our own linen, arrivals, departures and keys
listings, pricing, reservations and guest communication
eVisitor, receipts and maintenance coordination where applicable
utility bills collected from the postbox and uploaded to the portal
owner portal and regular statements

Standard model: 45% of the net result

Explore Full Management

For owners with their own local operation

Channel Management

Urban Stay manages the work done from a screen. You or your local partner manage the apartment on site.

listings, sales channels and direct sales on our website
dynamic pricing, calendar and reservations
guest communication
eVisitor, guest receipts and R1 invoices with fiscalisation
owner portal with analytics, turnover records, receipts, earnings reports and utilities
optional add-ons: review replies and a digital guest guide

6% of accommodation-night sales, with a monthly minimum agreed per property

Explore Channel Management

We run the operation. You still know everything.

The owner portal does not replace our team. It is where an owner checks what the team has done and what is happening with the apartment.

What the owner sees

Your apartment, with no blind spots

One view for dates, performance and the documents Urban Stay manages for you.

Calendar: Reservations, availability and owner-stay dates.
Result: Revenue and the owner's result for the selected period.
Deductions: Visible channel fees, utilities and other recognised statement items.
Documents: Monthly and annual reports with related documents.
Your stay: Request your own dates against the available calendar and agreed rules.

Interactive demonstration with synthetic data. It shows interface capabilities; it is not evidence of actual property results, income, or Urban Stay's operational reliability.

Try the portal with synthetic data

Already working with Urban Stay?

Use the owner portal to follow reservations, performance and property updates in one place.

Open owner portal